Few readers or competitors might have noticed that lakhosoft.com was dropped in almost all search engines. Let me provide you details about the mishap.
I am using hosting of iPower.com, initially they were using vDeck 1.0 program, then they started changing it to vDeck 3.0. About four months ago. During this transition lakhossoft.com faced lot of small outages. However, I kept my site up-to-date and I brought my site lakhosoft.com on top 10 position of all search engines. During last four months their support was very bad and very slow, believe me I never got response three hours before on online chat service, I used to wait hours and hors to be answered. Even if I was lucky and found some one after three four hours, but they never gave SOLUTION. At the end I corrected the faults myself.
What was reason of recent outage?
Actually, thanks to some one who visited my lakhosoft.com via an strange referrer. It surprised me., that visitor came on my site via “WordPress.lakhosoft.om”. I remember that I never created such a link or sub domain. To find out, I put this address in browser and what I found that actually it was pointing to my lakhosoft.com. As I was very careful to avoid any duplication of contents, this scenario alarmed me, and then started investigation. During this investigation, finally I found that what ever you type between http:// and lakhosoft.com it was directing me on the home page of lakhosoft.com.
I contacted ipower (hosting provider of my site, note: it was almost impossible to get them live, so I send them message via offline support). After 24 hours I received response that my domain is set to wildcard (*.lakhosoft.com). That means if your domain is set with wild card all miss-spelled or any word before your domain will direct the visitor to your site. I found it very good but because I am a search engine optimization service provider and SEO experts, though will be negative as far as Search Engines are concerned. However I discussed with Google Experts at webmasters central discussion boards of Google. In fact they asked me to remove it ASAP to avoid distribution of PR between various pages and more to avoid the Google’s penalization.
After above suggestions from experts I asked ipower to remove the wild card and to resolve this issue my site was remained offline maximum time during last two weeks. But they never solved my problem, every day I was losing the position in search engines and it was making me very sorry about the selection of my hosting service. Yesterday, I took lead and asked ipower to stop their efforts and let me my own. After this, I went inside the account and perform checks step by step. Finally after three hours I was able to disable the so called wild card.
So here it is, my website is up and working very fine. Thanks to my team and their expertise that makes me to resolve such a issue which ipower, a large hosting provider was failed.
No problem, as far as search engine position is concerned I would bring it back with in a week.
Please if you are thinking for new hosting service, please think 100 times before selecting one for yourself, otherwise you might face same or alike problems and you might not have team like mine.
If you are looking for hosting plan and or search engine optimization service, fee free to visit our search engine optimization service provider website lakhosoft.com or contact us at info@lakhosoft.com
Filed under: SEO, Web Design and Development, Website Marketing | Tagged: search engine optimization, SEO, web hosting, Website Marketing | 1 Comment »